Clinic
Policies
Privacy Policy
Privacy and Protection of Your Information
Centre Dentaire Laurier collects certain personal information through its website. The clinic is committed to protecting the confidentiality and security of your personal information in accordance with applicable laws, including Quebec’s Law 25. By using our website, you agree to the practices described in this policy.
Automatically Collected Personal Information
When you browse our website, certain information is automatically exchanged between your device and our server. This data is necessary for the proper functioning of the website and is also used for technical and statistical purposes.
The information collected may include:
- the domain name of your Internet service provider;
- your IP address;
- the type of browser used (Chrome, Safari, Firefox, etc.);
- your operating system (Windows, Mac OS, etc.);
- the date and time of your visit;
- the pages visited on our website.
This information does not allow us to identify you directly and is used solely to improve the performance and user experience of our website.
Use of Cookies
Our website may use temporary cookies to improve certain features and optimize your browsing experience.
The clinic does not retain permanent cookies for tracking or profiling purposes.
You can configure your browser to refuse or disable cookies. However, doing so may limit certain website functionalities.
Voluntarily Provided Personal Information
The personal information you choose to provide voluntarily, including through our contact form or by email (for example: name, phone number, and email address), is used only to:
- respond to your requests;
- follow up on your inquiry;
- contact you regarding an appointment or requested information.
This information is not used for any other purpose without your consent.
Retention and Protection of Personal Information
Centre Dentaire Laurier implements appropriate security measures to protect your personal information against loss, theft, unauthorized access, disclosure, or misuse.
Only authorized members of our team may access the information required to perform their duties.
Access and Disclosure of Information
Your personal information is not sold, rented, or exchanged with third parties. It may only be disclosed when required by law or with your explicit consent.
Privacy Officer
In accordance with Quebec’s Law 25, Centre Dentaire Laurier has appointed a person responsible for the protection of personal information.
For any questions, access requests, correction requests, or complaints regarding your personal information, you may contact:
Ms. Sylvie Bélair
Privacy Officer
info@cdlaurier.com
Policy Updates
Centre Dentaire Laurier reserves the right to modify this privacy policy at any time to reflect legislative or operational changes. The updated version will be published on this page.
Appointment Cancellation Policy
Your cooperation helps us provide better care
Cancellation Policy
At Centre Dentaire Laurier, we are committed to providing high-quality professional care in an environment that respects every patient.
To ensure efficient appointment management and maintain fair access to care for all our patients, we invite you to review our cancellation policy.
When an appointment is scheduled, a dedicated time slot is reserved exclusively for your care. For any missed appointment or cancellation made less than 48 business hours in advance, a $50 fee will be charged.